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The #1 Problem Every Hospital Mentioned - And What We Learned at Three Major Revenue Cycle Conferences
Cofactor's founders share insights from DMEx, Open at Epic, and RIS 2025: why patient registration is every hospital's #1 denial problem, payer contract tactics, Epic integration challenges, and what revenue integrity leaders are doing about increasing denials. Watch the full video breakdown.
Adi Tantravahi
Oct 10, 20258 min read


Aetna's Policy Shift: How "Approved" Inpatient Claims Could Cost You Millions
Aetna's new Medicare Advantage policy will approve inpatient admissions but pay many at observation rates with no appeal rights. Revenue cycle leaders need immediate strategies.
Adi Tantravahi
Aug 13, 20254 min read


Denial Workflows: What Denials Management Teams Can Learn from CDI Teams
Clinical Documentation Improvement teams have mastered denial prevention through real-time collaboration and concurrent review. Discover how to transform your denial management program using CDI best practices: pre-submission audits, physician query protocols, cross-functional teams, and predictive analytics. Get actionable strategies to prevent documentation-driven denials, improve appeal overturn rates, and reduce administrative costs.
Adi Tantravahi
Jul 23, 20256 min read


The Complete Guide for New VPs of Patient Financial Services: Leading Revenue Cycle Transformation in Epic-Based Health Systems
Newly promoted VP of Patient Financial Services? This complete guide shows how to lead revenue cycle transformation in Epic-based health systems. Learn to standardize multi-site workflows, optimize Epic modules, build high-performance teams, and improve patient financial experience. Includes 90-day action plan, essential KPIs, cross-functional collaboration strategies, and proven examples from leading health systems.
Adi Tantravahi
Jul 23, 20255 min read


How to Stop Losing Money on ESRD Claims: A Complete Guide to CPT® 90960, ICD-10 N18.6, and CARC 16 Denials
Stop losing revenue to CARC 16 denials on ESRD claims. This complete guide shows nephrology practices how to properly document CPT 90960 monthly services, align ICD-10 N18.6 diagnosis codes, and prevent missing information denials before submission. Includes appeal letter templates, documentation checklists, and proven strategies to improve claim approval rates and recover denied reimbursements for dialysis patient care.
Juan Lozano
Jun 10, 20255 min read


A VP of Revenue Cycle's Strategic Guide to DRG Downgrades
Payer AI systems are processing audits 24/7, targeting high-value DRGs like sepsis and respiratory failure. Learn how revenue cycle leaders are fighting back with AI-powered appeal workflows that reduce processing time by 80-90%, increase appeal volume 3-4x, and turn audits into competitive advantages. Discover implementation strategies, key metrics, and ROI frameworks to modernize your denial management program.
Adi Tantravahi
Jun 4, 20258 min read


Exploring How Age Influences Medical Charges: Insights on S5170 + R69 and 71045 + J90
Patient age significantly impacts medical billing, with older adults often incurring higher charges due to complex care needs and insurance
Juan Lozano
Feb 4, 20254 min read


The ‘Goldilocks Zone’: How Mid-Sized Hospitals are Finding Stability in a Volatile Healthcare Landscape
Hospital closures accelerate as facilities struggle to find optimal size. While 432 rural hospitals face closure risk and large systems like Steward collapse under bureaucracy, mid-sized hospitals discover the sweet spot: 100-350 beds with strategic technology investment. Explore how balanced operations, AI-powered revenue cycle management, and community focus create sustainable healthcare delivery models that outperform both extremes.
Adi Tantravahi
Dec 9, 20245 min read
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