See how every workflow in your health system actually runs.

Healthcare-native task mining that maps every workflow and shows you what to automate.

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Appeal a DRG downgrade denialWhat Mira found in 47 captured sessions
Studio

Turn the fastest path into an automation.

Mira captures the work automatically and turns it into living process maps that stay current, so every automation and agent you build starts from the real process, not an assumption.

The missing piece in AI transformation is living context

Sees the real workflow

Most AI starts from a demo or a document. Mira starts from the work itself, as it happens.

Handles the exceptions

Most AI breaks on exceptions. Mira maps every variant, so what you build handles them.

Proves what it saved

Most AI has no baseline. Mira prices every step first, so returns come from real numbers.

From mapping the work to improving it

See how work really runs, learn it, price it, and automate the best parts.

  1. See

    Mira captures the steps of each workflow in the applications you choose, with personal information de-identified.

  2. Learn

    Every capture becomes a living process map and an SOP of the best path, with each variant, handoff, and rework loop.

  3. Validate

    Every step gets a time and a dollar value, so you know which workflows are worth automating.

  4. Build

    Turn the SOP into a working agent. Build it yourself in Studio with full control, or hand the full package to the Lab.

Healthcare-native task mining that shows you what to fix

Everything your improvement team needs, from living maps to a backlog ranked by return.

SOPs written for you

Mira writes a de-identified SOP from the best observed path, ready to build from in Studio.

Living process maps

Maps update as the work happens, so you always see the most up to date process.

Time and dollars per step

Handle time, wait time, and labor cost for every step, by team and site.

Variant and conformance analysis

See where the standard is followed, skipped, or beaten by a faster way.

Ask Mira

Ask why denial rework doubled in March and see the steps behind it.

A backlog ranked by return

Every opportunity is scored on value, effort, and agent fit.

Use Mira on its own or inside a Cofactor Lab

MIRA LICENSES

Discovery on your terms.

Start with a proof of concept on one workflow

Unlimited capture on every license

Unlimited viewers for maps, SOPs, and reports

Export and build with your IT team or any vendor

Talk to us about Mira

Cofactor Lab

Discovery and delivery, together.

Our team runs discovery inside your operation

Every gap gets a dollar value and a business case

We build and run the agents with a guaranteed 3:1 return

Everything lives in Agent Workspace

Explore the Lab

Mira gets better with the rest of Cofactor

Build the fix yourself

Start from the SOP Mira wrote and build it in Studio, with full control over how the workflow runs.

Every agent in one place

Automations built from a Mira map run in Agent Workspace, where your team reviews the work and keeps every case moving.

Know what to automate next

Command Center turns what Mira measures into a ranked roadmap, built on evidence instead of instinct.

Cofactor Studio showing a workflow being built in the agent builder
Cofactor Agent Workspace dashboard showing agent fleet and daily claim results
Cofactor Command Center dashboard showing agent impact metrics

Mira maps the work in every corner of your health system

Prior authorizationEligibility checksRegistrationCharge captureCoding queuesDRG validationDenials and appealsUnderpayments
ReferralsSchedulingUtilization reviewDischarge planningBed managementRelease of informationClinical documentationPharmacy prior auth
Care coordinationProvider credentialingSupply chain ordersAccounts payableMonth-end closePayrollNew hire onboardingIT service deskContract management

Built for healthcare data and healthcare teams

Security and compliance

Security

Raw captures are de-identified before they enter Mira, and all data is encrypted in transit and at rest.

Privacy

You choose when capture runs and for whom, and can turn it on or off at any point. It works like virtual shadowing to document workflows, never to monitor individuals.

Responsible AI

Every agent action is logged and traceable to the memory it read. People approve anything above the thresholds you set.

FAQs

What is Mira?

Mira is Cofactor's workflow capture tool for healthcare. It captures how your teams actually work on their desktops, de-identifies personal information, and maps each workflow so you can improve and automate it.

Who is Mira for?

Healthcare leaders responsible for operations and performance: VPs, directors, and executives across revenue cycle, utilization management, clinical operations, and patient access, plus the teams they lead.

What can I do with what Mira finds?

Three things. Build the fix yourself in Cofactor Studio, have the Cofactor Lab act on it, or export your maps and SOPs and build with your own IT team or another builder.

How is Mira different from general task mining tools?

General task mining tools were built for banks and insurers. Mira was built for healthcare, so maps come back labeled with claim types, denial reasons, and payer names, and Cofactor can build and run the automations it finds.

What does Mira capture?

Mira captures workflow steps in the applications you choose, never anything outside them. Personal information is de-identified.

How does Mira handle patient and personal information?

Personal information is de-identified, and all data is encrypted. Mira is HIPAA compliant and SOC 2. Learn more on the Security and Compliance page.

Is Mira employee monitoring?

No. Mira is workflow capture, built to understand how work gets done so it can be improved and automated. Results are reported by workflow and team, and Mira never ranks individual employees.

How is Mira different from process mining?

Process mining reads event logs from your systems, which show what happened inside each system. Mira captures the work on screen, so it also sees the steps between systems, such as portal lookups, spreadsheets, and judgment calls that no log records.

How is Mira priced?

By license, with unlimited capture on each one and unlimited viewers for everyone else. Mira is included with every Cofactor Lab deployment.

Can I use Mira on its own?

Yes. Mira can be used on its own, and it works especially well alongside the Cofactor Lab, which can act on what Mira finds.

How do we get started?

Request a demo. We will show you what Mira finds in a real healthcare workflow and help you scope where to begin.

Ready to see how your work really runs?

Replacing healthcare's administrative complexity with intelligence. Based in Chicago, IL.

HIPAA

COMPLIANT

AICPA

SOC 2 TYPE II